Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Normanton | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Normanton is a GPhC registered online pharmacy weight loss clinic serving patients in Normanton, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Data We Collect

When you use our services, we may collect the following types of personal and health information:

Personal details: Full name, date of birth, address, email address, and phone number.
Health information: Medical history, current medications, weight, BMI, and any other health details provided during your consultation.
Payment information: Billing details processed securely through our payment provider.
Technical data: IP address, browser type, and website usage data collected via cookies.
Order information: Prescription and delivery details required to fulfil your order.

2. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist-led consultation process.
To issue prescriptions and fulfil medication orders, with delivery within 1 working day of pharmacist approval.
To communicate with you about your treatment, order status, and any follow-up care.
To maintain accurate patient records as required by GPhC regulatory obligations.
To process payments securely and prevent fraud.
To improve our website and services based on user behaviour and feedback.

Our lawful basis for processing health data is the provision of healthcare services, and for general personal data, it is the performance of a contract and our legitimate interests in operating a compliant pharmacy service.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly, including secure login and checkout processes.
Analytical cookies: Help us understand website traffic and user behaviour so we can improve our service.
Marketing cookies: Used to show relevant content and promotions where applicable.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Sharing

We do not sell your personal data. However, we may share your information with trusted third parties where necessary to deliver our service:

Prescribing partners and pharmacists: To review and approve your consultation and issue prescriptions.
Delivery providers: To dispatch your medication securely to your address.
Payment processors: To handle transactions safely and securely.
IT and platform providers: Who support our website and patient management systems under strict data processing agreements.
Regulatory bodies: Such as the GPhC, NHS, or law enforcement where we are legally obliged to disclose information.

All third parties we work with are required to handle your data in accordance with UK GDPR and our data sharing agreements.

5. Data Retention and Security

We retain patient records for a minimum of eight years in line with pharmacy regulatory requirements, or longer where legally required. All data is stored securely using encryption and access controls. We regularly review our security practices to protect your information from unauthorised access, loss, or misuse.

6. Your Data Rights

Under UK GDPR, you have rights over your personal data, including the right to access, correct, or request deletion of your information where applicable. You may also object to or restrict how we process your data. To exercise any of these rights, please contact us directly using the details below. We will respond to all data-related requests promptly and fairly.

7. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch with us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Normanton
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and may be updated to reflect changes in legislation or our services. Please check this page periodically for the most current version.